If you're an existing Virgin Mobile customer, you should be contacted by Optus to discuss your options directly, and you don't have to panic about losing mobile service. This is largely a brand play rather than a network closure, but it's always wise to know what your options are in these circumstances. No doubt Optus would prefer to keep you as a customer, but depending on your contract status, you've actually got plenty of flexibility. Show more Prepaid alternatives SIM-only alternatives Contract phone alternatives Best prepaid alternatives to Virgin Mobile Read more about Virgin Mobile prepaid alternatives Virgin Mobile dropped its prepaid range back in October , so if you're on a Virgin Mobile prepaid plan, it is by definition a "grandfathered" plan of some sort. Even the eight months since then have seen a lot of movement in the prepaid space, with a lot more value to be had. If you're on a Virgin Mobile prepaid plan, it would be smart to compare and work out where you can save because you're in no way tied to Virgin Mobile beyond your monthly payment: Back to top Best SIM-only postpaid alternatives to Virgin Mobile Read more about Virgin Mobile SIM-only alternatives The bad news if you're on a month Virgin Mobile plan is that Optus's announcement doesn't suddenly mean that your contract is null and void.
To welcome Virgin Mobile customers to Optus we've put together some great offers we think you'll like. For more information on the change at Virgin Mobile click here to go to the Virgin Mobile home page. The mobile service number and residential postcode provided doesn't match. Please recheck and try again. The residential postcode should match the one on your Virgin Mobile Australia bill, if you're still having issues then try one of your previous residential postcodes.
It was founded by Richard Branson in , and although it became a wholly owned subsidiary of Optus in , it maintained its own brand identity, customer service, management structure and staff. Virgin Mobile offered postpaid mobile phone and mobile broadband services to approximately one million customers in Australia. In 24 May , parent company Optus has announced it will be phasing out the Virgin Mobile brand, closing 36 Virgin Mobile retail outlets and staff would be affected. In late , Virgin Mobile changed the Virgin Broadband offer for new customers, halving the data allowance to 2GB as well as comprehensively re-writing their acceptable use policy.